We prefer using FedEx (Ground and Express) to ship our product which are placed inside our shipping box with insulated box liners or styrofoam cooler. We include dry ice or ice packs depending on the expected arrival date provided by the courier (which we have no control of). Our products may arrive defrosted/chilled, and therefore we highly recommend all our customers to place the frozen items into the freezer and refrigerated items into the cooler for at least 1 hour upon receiving the shipment and opening the box.
In the case shipping with FedEx is not possible we may use UPS or Canada Post. However, we will do our best to use FedEx due to their reliable service and attention to handling sensitive products.