Politique de remboursement
Since our products are perishable and we have strict food safety manufacturing procedures at our facility we can not accept returns.
Our products are gluten-free, soy-free and vegan. Any product that leaves our facility cannot be returned as we will never restock it and resell it. This is so for food safety reasons. We guarantee that our products are made in a food-safe environment under strict operational procedures.
Considering we sell food, products that ship out can not be returned to inventory to be sold again and are hence destroyed if returned. Therefore, we do not offer refunds except in certain situations stated below.
Refunds are only applicable in the following situations:
- The order has been made and request for cancellation and refund has been made before the order is shipped out. This does not include replacement orders.
- The order was a duplicate made by mistake.
In all other situations, refunds are not allowed.